Privacy Policy

1. Who We Are

NatureLogic Ltd (company number 16516775) is a private limited company registered in England and Wales. We are the data controller responsible for your personal data. If you have any questions about this policy, please contact us at aarongrainger@naturelogic.co.uk.

2. What Data We Collect

We may collect the following personal data when you use our website or engage our services: your name, email address, phone number, company name, and any information you provide in the message field of our contact form. We may also collect technical data such as your IP address and browser type through standard website analytics.

3. How We Use Your Data

We use your personal data to respond to enquiries submitted via our contact form, to provide and manage professional services where you engage us, to comply with our legal and regulatory obligations, and to improve our website and services.

We will never sell your personal data to third parties or use it for unsolicited marketing without your consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: your consent (where you have submitted an enquiry via our contact form), the performance of a contract (where you have engaged our professional services), compliance with a legal obligation, and our legitimate interests in operating and improving our business.

5. Who We Share Your Data With

We do not sell or rent your personal data. We may share it with professional advisers such as accountants, insurers, and legal advisers where necessary, HMRC and other regulatory authorities where required by law, and third party software providers we use to operate our business such as email and cloud storage services. We require all third parties to handle your data lawfully and securely.

6. Data Storage and Security

Your personal data is stored securely within the UK. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Where any data is processed outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose it was collected. Enquiry data is typically retained for up to 12 months unless it leads to a formal engagement, in which case it is retained for six years in line with standard accounting and legal requirements.

8. Your Rights

Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at aarongrainger@naturelogic.co.uk.

9. Cookies

Our website may use cookies to improve your browsing experience and collect anonymised analytics data. You can control cookie settings through your browser at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

12. Contact Us